Terms of Sale and Delivery

1. Scope

By accepting these Terms of Sale and Delivery, the buyer confirms that he/she is an authorized dental professional making a purchase of goods for clinical use. RØNVIG Dental Mfg. A/S (hereafter referred to as the seller) will refrain from completing any sales to private consumers.

2. Validity

The terms of sale and delivery apply to all offers, sales and deliveries, unless otherwise agreed in writing.

3. Offer and order confirmation

3.2 If the seller submits an offer that does not specify a special acceptance deadline, the offer will cease if acceptance has not reached the seller within 4 weeks from the date of the offer.

3.1 The seller will send an order confirmation by email to the buyer before shipment.

4. Price

All prices in RØNVIG Dental’s webshop are in EUR including 25% Danish VAT as private practicing dental clinics located in the European Union are obliged to pay Danish VAT for goods shipped from Denmark. The order confirmation and invoice will show the net amount excl. VAT and a total gross amount incl. VAT.

5. Shipping

The shipping fee is invoiced to the buyer.

RØNVIG delivers the goods by a traceable parcel shipment. Delivery term is FCA, Free Carrier, Daugaard.

6. Payment

Payment is made by credit card. The payment will be captured from the buyer’s credit card on the date of dispatch.

7. Retention of title

7.1. The seller reserves, with the limitations that follow from mandatory legal rules, the ownership of the sold until the entire purchase price with the addition of accrued costs has been paid to the seller.

7.2. If the item has been sold with a view to later being incorporated into or joined with other objects, the item sold is not covered by the retention of title when the installation or joining has taken place.

7.3. Upon conversion or processing of the sold item, the retention of title is maintained so that it includes the converted or processed item to an extent corresponding to the value that the sold represented at the sale.

8. Delivery

8.1 Delivery takes place from the seller’s address, regardless of whether the seller brings the goods to the buyer through his own people or through a third party in accordance with a separate agreement with the buyer.

8.2. The delivery time stated in the seller’s order confirmation is determined at the best estimate in accordance with the conditions that exist at the time the offer / agreement is made. Unless otherwise expressly agreed, a postponement of the delivery time by 14 days due to the seller’s circumstances is in all respects considered timely delivery, so that the buyer cannot for that reason exercise any powers over the seller.

8.3. If the delay in delivery is due to the seller being in a situation as stated in pkt. 12.3., The delivery time is postponed by the time that the obstacle lasts, however, both parties must be entitled to irresponsibly cancel the agreement when the obstacle has lasted for more than 3 months. This provision applies regardless of whether the reason for the delay occurs before or after the expiry of the agreed delivery time.

8.4. In the above case, the seller must without undue delay notify the buyer of changes in delivery time.

9 Packaging

9.1. Packaging is done at the buyer’s expense, unless it is explicitly stated that this is included in the price.

9.2. The packaging is only returned by separate agreement.

10. Product information

Drawings, specifications, etc., which have been handed over by the seller before or after the conclusion of the agreement, remain the property of the seller and may not be passed on without a written agreement or otherwise misused.

11. Product changes

Seller reserves the right to make changes to agreed specifications without notice if this can be done without inconvenience to Buyer.

12. Defects and complaints

12.1. Upon delivery, the buyer must immediately make an examination of the purchased goods.

12.2. If the buyer wishes to claim a defect, the buyer must, immediately after the defect is or should have been discovered, give the seller written notice thereof, as well as state what the defect consists of. If the buyer has discovered or should have discovered the defect, and he does not complain as stated, he cannot later claim the defect.

12.3. At the seller’s choice, defects in the item sold will be remedied or the item sold will be replaced.

12.4. If remediation or re-delivery takes place in accordance with section 12.3. not within a reasonable time, the buyer is subject to the general rules of Danish law and these terms of sale and delivery entitled to terminate the agreement, demand a reduction in the purchase price or demand compensation.

12.5. If the buyer has not claimed the defect against the seller within 6 months after the delivery date, he cannot claim it later. For parts that have been replaced or repaired, cf. 12.3., the seller assumes the same obligations as apply to the originally sold for a period of 6 months, however, so that the seller’s liability for any part of the sold cannot be extended to more than 1 year from the original delivery date.

12.6. Modification of the sold item without the seller’s written consent releases the seller from any obligation.

13. Limitation of Liability

13.1 A claim for damages against the seller may not exceed the invoice amount for the item sold.

13.2 The seller is not liable for operating losses, profit losses or other indirect losses in connection with the agreement, including indirect losses caused by delay or defects in the goods sold.

13.3 The following circumstances will remove the responsibilities of the seller if the circumstances prevent the fulfillment of the agreement or make the fulfillment unreasonably burdensome: riots, pandemics, lack of means of transport, general shortage of goods, restrictions on propulsion and shortcomings in or delays in deliveries by subcontractors due to any of the circumstances mentioned in this paragraph. Circumstances as mentioned, which had occurred before the submission of the offer / the conclusion of the agreement, entail discharge from liability only if their influence on the fulfillment of the agreement could not be foreseen at this time.

13.4. The seller must notify the buyer in writing if circumstances as mentioned in section 12.3 occur without delay.

14. Returns

14.1. The sold item can only be returned in it’s original condition and by prior written agreement.

14.2. In cases where the buyer is entitled to cancel the transaction, or if the sold item is returned to the seller for the purpose of exchange or remedying defects, the sold item must be sent to the seller in original packaging and at the buyer’s expense and risk. Upon completion of the repair or replacement, RØNVIG will return the item to the buyer at RØNVIG’s expense and risk.

15. Product liability

For product liability, the rules in force in Danish law at any given time apply. To the extent that nothing else follows from mandatory legal rules, the seller is not responsible for operating losses, profit losses or other indirect losses.

16. Transport of rights and duties

Seller is entitled to transfer all rights and obligations under the agreement to third parties.

17. Disputes

Sale of goods contracts shall be governed by the general rules of Danish law, including the English version of the UN Convention on contracts for the International Sale of Goods (ClSG), supplemented by the current practices and customs.

Any dispute arising out of or in connection with this contract, including any disputes regarding the existence, validity, or termination thereof, shall be settled by arbitration arranged by The Danish Institute of Arbitration in accordance with the rules of arbitration procedure adopted by The Danish Institute of Arbitration and in force at the time when such proceedings are commenced.